FAQs
Blackboard is the name of a software program that 91社区 uses for online instruction and communication. Students can access course materials their professors make available and may participate in class discussions online.
91社区 students enrolled in courses can access Blackboard by logging into My91社区 and clicking the Blackboard icon.听
ICN students, non-credit students and guests can access Blackboard directly through the Blackboard home page at听.
College of Nursing and Health Professions Certificate Program Instructors and Students
To access the 91社区 Blackboard system, you will need the username and password provided to you from the CNHP Certificate Program Office. If you do not know your 91社区 Blackboard username or password, email听91社区 Nursing, or call 812-461-5217.
Other non-91社区 Users:
To access the 91社区 Blackboard system, you will need the username and password provided to you from your program or Blackboard site sponsor. If you do not know your 91社区 Blackboard username or password, contact your program coordinator or Blackboard site sponsor.
If you are having trouble using Blackboard, please browse through the rest of this site. Many common questions and problems are addressed within. If you need further assistance, please send an email to 91社区 IT. In your email, please be sure to include your name, your 91社区 username and a detailed description of your problem. If you would like to speak to a support technician, you can call (812) 465-1080 during normal 91社区 business hours (8am-4:30pm, Monday-Friday).
In most circumstances, you will usually have access to Blackboard 24-48 hours after you officially register for your courses.
Please be aware that even after you have access to Blackboard, you still may not see any or only some of the courses you are registered for. See the next section concerning course availability for more information about when your courses will appear in Blackboard.听
Maybe. Blackboard is an optional tool available to instructors; some use it, others do not. If you are unsure whether your course is supposed to be on Blackboard, contact the course instructor. He/She can verify if the course is supposed to accessible through Blackboard.
There are a number of reasons a course might not show up on your course listing:
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If you register for a course during open registration or after classes have begun, it can take up to 48 hours after you register before your course appears on your Blackboard course listing.
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The professor might still have the course set to be unavailable to students.
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You may have been dropped from the course due to a hold on your account.
If you believe that a course is supposed to be on Blackboard, but you cannot see it, please contact the instructor of the course to attempt to resolve the situation. Blackboard support is unable to grant student requests to be added into any course or for courses to be made available. All requests concerning these matters must come from the instructor of the course.
Blackboard requires that your internet connection to the server be stable and uninterrupted during the course of an exam. Even a brief disconnection between your computer and the Blackboard server can cause Blackboard to lock you out of your exam. While we cannot completely prevent this from happening, we do offer a list of best practices that we highly suggest you consider to minimize your chance of getting locked out of a Blackboard exam.
These are:
- Use a wired connection to the internet. Wireless connections can be very unstable, and even a brief loss of connectivity can lock you out of your exam.
- Close all open programs before taking an exam. Open programs may interfere with your connection to Blackboard, resulting in a lockout.
- Close all background programs that connect to the internet. Programs running in the background that connect to the internet, such as LimeWire, iTunes, etc... may cause your secure connection to Blackboard to be lost, resulting in a lockout.
- If you are on a home network that others are using, try taking your exam at a time when your network is being lightly used by others. If some other computer, video game console, or consumer electronics product with wireless capabilities is heavily utilizing the network, then you may lose your connection to Blackboard, resulting in a lockout.
Also, we suggest that as you take an exam you keep track of your answers outside of Blackboard. This way, if your connection is lost, you still have your answers and can easily re-enter them when your test is reset.
Perhaps. You will need a connection to the Internet (broadband speed connection recommended), a听, and Java. The latest version of Java is required to run many of the features in Blackboard, and may not already be loaded on your computer. To get the latest version of Java, please go to听听and click the "Free Java Download" button.
Any computer that has a听,听, and is connected to the Internet can access 91社区 Blackboard. Some browsers are incompatible with Blackboard and might cause undesired effects or produce errors when working with the Blackboard system. Web browsers such as Google Chrome (current release), Firefox 3.5 or later, and Internet Explorer 8.0 or later are recommended due to these compatibility issues.听听to see if your browser is compatible.
If you are working on a public computer such as in a lab, make certain you click the "LOG OUT" button in Blackboard and close your web browser completely when finished.
Yes, some professors welcome guests to visit their course sites and view syllabi or other documents. To find out which courses allow guest access you can either click the "Courses" tab in Blackboard, or you can browse the 91社区 Blackboard course catalog and look for any courses that have a PREVIEW button associated with them. Guests may only view documents; they are not allowed to enter online discussions, send email, or transfer files.
All Blackboard email is sent to your 91社区 email account. This cannot be changed. If you would like to forward your email from your 91社区 account to another email account, you can do so through My91社区. Easy-to-follow instructions on forwarding your 91社区 email to your personal account are found by clicking the FAQ link on the My91社区 login page. Please do this immediately so that you do not miss any messages from your professor or the University.
You will need to call the 91社区 Information Technology Help Desk at 812-465-1080 for instructions on obtaining your PIN number.
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No. Your personal information in Blackboard is based on the information you provide to the University.
While your professor may choose to use the optional online grade book feature in Blackboard, your final grade, as recognized by the University, will be reported through My91社区. So, it is advisable to use My91社区 as the source of this information.
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Please be aware that once you鈥檝e saved a thread, you can only publish, modify and publish or remove the thread. You cannot modify and save (without publishing) the thread again
If you already have a Blackboard account, contact the instructor of the course and inform him/her that you are auditing their course. The professor can then add you to the course. For security reasons, 91社区 Blackboard Support cannot add users to courses manually.
If you do not have a 91社区 Blackboard account, contact the Information Technology Help Desk by clicking the听Contact听link at the top right of this page听and request a 91社区 username. Once you have a 91社区 username, please send it, along with your full name, to 91社区 Blackboard Support again by clicking the top right link. Blackboard support will create an account on the system for you and email you when it is ready to go.
91社区 Blackboard adheres to the听91社区 Data Communications and Computer Use Policy. 91社区 Blackboard users are subject to laws governing U.S. copyright law. For assistance or questions about copyright laws applied to education, consult the听.